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Terms and Conditions

Welcome to Mall of the Caribbean. By using this website, you agree to be bound by the Terms and Conditions set out below.

IMPORTANT - READ CAREFULLY: These Terms of Use ("Terms") are a legal contract between you ("You" or "User") and mallcarib, Inc., a Florida, USA corporation ("Mall of the Caribbean"), for the use of this Internet Website (the "Website"), including the purchase of merchandise and services advertised on this Website ("Order" or "Orders"). Access to and use of this Website by any User is subject to these Terms, including any modifications or additions to these Terms from time to time issued by Mall of the Caribbean and all applicable laws and regulations. BY ACCESSING OR USING THIS WEBSITE, USER AGREES TO BE BOUND BY THESE TERMS, INCLUDING THE WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND TERMINATION PROVISIONS BELOW, AND REPRESENTS AND WARRANTS TO Mall of the Caribbean THAT USER IS AUTHORIZED TO ENTER INTO AND BE BOUND BY THESE TERMS ON USER'S BEHALF OR ON BEHALF OF THE ENTITY THAT USER REPRESENTS.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THIS WEBSITE.

References in these Terms and Conditions to "we", "us" and " Mall of the Caribbean " are to mallcarib, Inc.

  1. General

    a.    This Website provides information about Mall of the Caribbean and its merchandise and services and facilitates the purchase of such merchandise and services. All merchandise on this Website is available for delivery to all covered destinations. Use of this Website is limited to legitimate purposes. Mall of the Caribbean may, from time to time, introduce new features to this Website or modify or delete existing features in its sole discretion. Mall of the Caribbean shall notify User of any of these changes to features to the extent Mall of the Caribbean is required by law to do so. By using any new or modified features when they become available, User agrees to be bound by these Terms concerning such features.

    b.   Any access or attempt to access other areas of Mall of the Caribbean's computer systems or other information contained on such systems for any purposes is strictly prohibited. User agrees not to interfere, in any way, with use of or access to this Website or take any action that imposes an unreasonable or disproportionately large load on this Website infrastructure. Mall of the Caribbean reserves the right to report any activity that it suspects would violate any law or regulation and disclose any information to appropriate law enforcement officials, regulators, or other appropriate third parties.

    c.   Mall of the Caribbean shall have the right, in its sole discretion and without prior notice, at any time, and from time to time, to modify these Terms or to impose new terms and conditions with respect to access to or use of this Website or the placing of Orders hereunder. Such modifications and additions shall be effective immediately upon posting to this Website. Notice may be given by any means, including, without limitation, posting the modified or additional terms and conditions on this Website. If User disagrees with the changes to these Terms, User should discontinue User's use of the applicable services on this Website. Any access to or use of this Website by User after posting of modifications or additions to these Terms shall constitute and be deemed to be such User's agreement to such modifications or additions.

    d.   Mall of the Caribbean also has the right to modify or discontinue, temporarily or permanently, this Website, any merchandise or services advertised by Mall of the Caribbean through this Website, or any User's right to access or use any portion of this Website, in Mall of the Caribbean’s sole discretion, at any time and without prior notice, for any reason, including without limitation: (1) attempts to gain unauthorized access to this Website or assist others attempting to do so, (2) disabling any security features on this Website, (3) User's violation of these Terms, (4) failure to pay for ordered merchandise or services or the applicable shipping charges, (5) suspected or actual infringement of a third party's intellectual property rights, or (6) requests by law enforcement or other government agencies. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of these Terms for all purposes. User acknowledges and agrees that Mall of the Caribbean shall not be liable to User or to any third party for any modification, suspension or discontinuance of this Website or any merchandise or services advertised by Mall of the Caribbean or ordered by User through this Website.
  2.   Orders

    a.   USER REPRESENTS AND WARRANTS TO Mall of the Caribbean THAT USER IS AUTHORIZED TO ENTER INTO AND BE BOUND BY THESE TERMS ON USER’S BEHALF OR ON BEHALF OF THE ENTITY THAT USER REPRESENTS. By ordering merchandise or services on this Website, User shall be deemed to have ordered the specified merchandise and/or services from Mall of the Caribbean pursuant to these Terms. The acceptance and fulfillment by Mall of the Caribbean of any Order placed on this Website is subject to User's acceptance of all of these Terms. All other contrary terms and conditions are expressly rejected, and no addition or modification to these Terms shall be binding unless specifically agreed to in writing by Mall of the Caribbean. User accepts these Terms by placing an Order through this Website or by receiving delivery of any merchandise ordered by User from this Website. Mall of the Caribbean shall not be deemed to have accepted User's Order unless and until Mall of the Caribbean sends to User, through electronic means, facsimile or other written communication, an acknowledgment that User's Order has been confirmed and will be fulfilled by Mall of the Caribbean. Mall of the Caribbean’s acceptance of any Order by User is made only with the express understanding that these Terms shall govern any Order of merchandise and/or services through this Website by User.

    b.   To purchase any merchandise and/or services on this Website, User must (a) be at least eighteen (18) years of age, or (b) be a natural person residing in, or a corporate entity incorporated or organized in, one of the 50 states of the United States and of one of our destinations. Prior to the purchase of any merchandise or services on this Website, User must provide Mall of the Caribbean with a valid credit card number and associated payment information including all of the following: (i) User's name exactly as it appears on the credit card, (ii) User's credit card number, (iii) the credit card type, (iv) the date of expiration and (v) any activation numbers or codes needed to charge User's credit card. By submitting that information to Mall of the Caribbean, User hereby agrees that User authorizes Mall of the Caribbean to charge User's card at Mall of the Caribbean’s convenience but within 20 days of credit card authorization. All sales of merchandise and services hereunder are final, and all charges from those sales are nonrefundable. Such requirements will be waived if using one our our payment processors.

    c.   All prices for merchandise and services on this Website are quoted in U.S. Dollars, are valid and effective only in the United States, and are subject to change at any time without notice. Price comparisons made on this Website highlight the relative savings amounts of the pricing reflected herein, with the "List Price" being the manufacturer's suggested retail price ("MSRP") provided to Mall of the Caribbean by the manufacturers. Mall of the Caribbean makes no representation or warranty that Mall of the Caribbean’s price is the lowest price available to User, or that any merchandise has been sold at the List Price. The "Customer Savings" reflected in this Website is the difference between Mall of the Caribbean’s sale price and the MSRP provided to Mall of the Caribbean.

    d.   User shall be responsible for any tax or other governmental charge due to the sale, use or delivery of the merchandise, including, but not limited to, sales tax, use tax, retailer's occupational tax, and Value Added Tax. Mall of the Caribbean shall automatically charge and withhold the applicable sales tax for Orders to be delivered to addresses in any states or localities that it deems is required.

    e.   Merchandise availability is subject to change at any time, and Mall of the Caribbean makes no representations or warranties regarding the availability of merchandise in all areas. Mall of the Caribbean shall have the right to refuse or cancel any Orders placed for merchandise and/or services listed at an incorrect price or rebate amount, or containing any other incorrect information or typographical errors. Mall of the Caribbean shall have the right to refuse or cancel any such Orders whether or not the Order has been accepted by Mall of the Caribbean and/or User's credit card has been debited. If User's credit card has already been charged for the Order and User's Order is refused or canceled, Mall of the Caribbean shall promptly issue a credit to User's credit card account in the amount of the charge.

    f.   All payments on this Website must be made by VISA, MasterCard, American Express and Discover Network or processors additional options. Unless expressly set forth on this Website, Mall of the Caribbean does not accept any other payment form. User's credit card agreement with the issuer of such card governs User's use of such card, and User must look only to that agreement and not these Terms to determine User's rights and obligations relating thereto. User shall remain responsible for any unauthorized charges to or purchases using User's credit card by a third party. User agrees to pay all fees and charges incurred in connection with User's purchases (including any applicable taxes) at the rates in effect when the charges were incurred. Unless User notifies Mall of the Caribbean of any discrepancies in charges for Orders under this Website within sixty (60) days after they first appear on User's credit card statement, User agrees that they will be deemed accepted by User for all purposes. In the event Mall of the Caribbean does not receive payment from User's credit card issuer or its agent, User shall pay all amounts due upon demand by Mall of the Caribbean.

    g.   User's receipt of an Order confirmation does not signify Acme Tools' acceptance of such Order. Mall of the Caribbean reserves the right at any time after receipt of User's Order to accept or decline User's Order for any reason, or supply less than the quantity User ordered of any merchandise. User's Order will be deemed accepted by Mall of the Caribbean only upon shipment of merchandise or performance of services that User has ordered.

    h.   Mall of the Caribbean RESERVES THE RIGHT, AT ANY TIME AND FROM TIME TO TIME, TO CHANGE ITS ORDERING AND BILLING PROCEDURES EFFECTIVE UPON POSTING ON THIS WEBSITE.
  3. Online Shopping
  4. We truly value you as a customer. We are taking care to ensure that all prices, pictures and descriptions of products appearing on the website are correct. We have made every effort to display as accurately as possible the appearances, colors, textures or finishes of our products that appear on the website. What you see will depend on your monitor and computer equipment, we are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise. Please refer to our Returns Policy if you are unhappy with your purchase.

 

  1. We will not be liable if for any reason the Mall of the Caribbean website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all the Mall of the Caribbean website.
  2. Process

Most of the time we do NOT ship orders the same day. It will take 1-2 business days to process your order, regardless of the shipping option selected. We ship Monday through Friday, excluding weekends and holidays. If you placed your order on Monday, your order should start the process on Tuesday or Wednesday. You will receive a tracking number once your order ships. Orders received after 3 pm are normally processed the next business day, from original source to the Miami location. Additional time required to reach the final destination.

  1. All orders that you place on this website will be subject to acceptance in accordance with these Terms and Conditions.
  2. Non-acceptance of your order may be due to any one or more of the following non-exhaustive reasons:
  1. The product you ordered is out of stock;
  2. Our inability to obtain authorization for your payment;
  3. We have identified a pricing or product description error;
  4. There is a system or procurement failure.

2.3 When you place an order on our website we will email your order detailing the product you have ordered, and the payment method used.

If you have ordered using the Mall of the Caribbean Pick-Up Service, we will e-mail you to confirm when your order is ready for collection.

  1. Tracking Your Order
  2. Once your payment has cleared, we will process your order. You will receive a confirmation e-mail as soon as your order has shipped with the name of the courier and tracking number link to track your package. The tracking information may take 1 – 2 days to show. Sometimes the tracking information is not update but you will still receive your order. If there is a problem with your package delivery, please contact the courier directly.

USPS® Customer Service

Call 1-800-ASK-USPS® (1-800-275-8777)

UPS® Customer Service

Call 1-800-PICK-UPS® (1-800-275-8777)

Or as it appears on your shipping confirmation.

  1. All our shipments include Tracking with Delivery Confirmation. If the tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact couriers at numbers above or the appropriate courier to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.
  2. It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small-time gap to cancel/change your order or to change the address of your order. If you decide to cancel your order or change your shipping address, please write to us at admin@caribmal.com as soon as you place your order. We will do our best to make the change, however, we cannot guarantee that we will be able to do so, as there are varying time limits in which we can do so.
  3. Shipping Promotions
  4. From time to time we may offer Discounted or FREE shipping promotions. Discounted or FREE shipping is only available in the continental U.S. EXCLUDES Alaska, Hawaii, U.S territories, P.O. Boxes, APO/FPO Addresses, and oversized packages, unless otherwise specified on the offer.
  5. For our International customers please notice if you select any shipping through UPS there will be a brokerage fee. Please visit the UPS website for more information of the rates that may apply or at our discretion Mall of the Caribbean will assist you.
  6. Mall of the Caribbean Pick-Up
  7. The Mall of the Caribbean Pick-Up service allows you to choose a pick-up your item our location.
  8. We will aim to have orders placed before 4 pm available for pick-up the as soon as possible.
  9. We will make every effort to make your goods available for pick-up within the estimated timescales. However, delays are occasionally inevitable during a sale or other busy periods or due to unforeseen factors or events outside our control, for example, extreme weather, a flood or fire. Mall of the Caribbean shall be under no liability for any delay or failure to make the products available for collection within estimated timescales.
  10. Orders will be available for pick-up at a designated collection point in each location once you have received your pick-up e-mail. Please see your pick-up confirmation e-mail for details of where the pick-up point is located.
  11. To pick-up your order from store please make sure that you bring the payment card and photo ID along with your order number.
  12. Risk of loss and damage to the goods passes to you on the date when the goods are collected by you. If a friend collects the goods on your behalf, the risk will pass to you on the date the goods are collected by them.
  13. If you fail to pick-up your order within 7 days of your pick-up date, your items will be returned to our distribution center and will be no longer available for pick-up. Refund will be available 21 days of your original pick-up date, with same restocking charges as a returned order.
  14. Order Cancellation
  15. If, for any reason, you wish to cancel any order you have placed before it has been delivered or been made available for pick-up using the Mall of the Caribbean Online Pick-Up service and it has not been dispatched, you can cancel the order by contacting Mall of the Caribbean Customer Service team on 786-380-7487 or online at admin@caribmal.com
  16. As it is our policy to try to process orders immediately it may not always be possible to stop an order from being dispatched. 
  17. Returns Policy

Please refer to our Returns Policy available on this link.

  1. Payment Methods
  2. We only accept payment for orders in US Dollar as listed, some items may have different cost denominations and will be advised as to the currency in the item description. However, credit card payments will be accepted in most countries denominations.
  3. We accept payment by MasterCard, Visa, Visa Debit, Paypal or other options available from our payment processors.
  4. We are taking all reasonable measures, to keep the details of your purchase and payment secure, but, in the absence of negligence on our part, we will not be liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Mall of the Caribbean website. Our site uses industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.
  5. By buying one of our products, you specifically authorize us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including, but not limited to, your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorization and to authorize individual purchase transactions.
  6. Pricing Policy
  7. Although we try to ensure all our prices displayed on our website are accurate, errors may sometimes occur. If we discover an error in the price of an item you have ordered, we will contact you as soon as possible. You will have the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.
  8. Mall of the Caribbean Online works hard to ensure that all products offered on the website are available at the same price in the appropriate item page. However, from time to time we may offer additional discounts for purchases online from www.mallcarib.com that do not apply in stores or vice versa. Additionally, items offered as sets on this site may not be offered as part of a set within stores and individual prices may apply.
  9. Product Availability
  10. Once an item is sold out it will be taken off the website at the earliest opportunity and may not be available again. Prices of products may change from time to time. Goods are subject to availability. As there is a delay between the time when your order is placed, and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order, we shall notify you as soon as possible and you will not be charged for the out of stock items.
  11. All items are subject to availability.
  12. Member Account

Registering and using the Mall of the Caribbean website may involve you setting up an account and giving a password. You are fully responsible for maintaining the confidentiality of your account and the password, and all activities that occur under your account or password. You agree to immediately notify us of any unauthorized use of your account or password and any breach of security or misuse or suspected breach of security or misuse of the service, and ensure that you exit from your account at the end of each session if you use a shared computer. Mall of the Caribbean cannot and will not be liable for any loss or damage arising from your failure to comply with this Clause 13.

  1. Content/Activity Prohibited on Social/Public Page
  2. Please choose carefully the information you post on the Mall of the Caribbean website and that you provide to other users. You must not misuse the Mall of the Caribbean website. You will not: send or otherwise post unauthorized commercial communications to users (such as spam); upload viruses, trojans, worms, logic bombs or other malicious code; corrupt data; cause annoyance to others users; post content that is hateful, threatening, pornographic, or that contains nudity or graphic or gratuitous violence; use the Mall of the Caribbean website to do anything unlawful, misleading, malicious or discriminatory; facilitate or encourage any violation of these Terms and Conditions.
  3. We reserve the right, in our sole discretion, to reject, edit or refuse to post any content and to remove any content from the Mall of the Caribbean website, whether or not the content is expressly prohibited by these Terms and Conditions, or to restrict, suspend, or terminate your access to all or any part of the Services at any time, for any or no reason, with or without prior notice, and without liability.
  4. Please remember these Online Rules:
  1. Mall of the Caribbean advises you not to reveal any personal information about yourself or anyone else that would allow you to be identified including but not limited to: telephone number, home address, business address, delivery address or email address.
  2. Mall of the Caribbean reserves the right to close user accounts if we believe a user is using proxy Internet Protocol addresses (IPs) as a method to hide the use of multiple accounts or to disrupt any of our services in any way. If you use multiple logins for the purpose of disrupting the community, we may take action against you and close your accounts.
  3. By submitting any material to us, you automatically grant Mall of the Caribbean a royalty-free, perpetual, exclusive right and license to use, modify, edit, adapt, publish, re-use, translate, distribute, perform and display such material in whole or part worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.
  4. You acknowledge that we are not obliged to publish any material submitted by you.
  5. By submitting any material to us, you agree to use the Mall of the Caribbean website in accordance with these Rules and website Terms and Conditions.
  6. If you fail to abide by these Rules you may be sent an email which informs you why your contribution has been refused or edited. This email will also include a warning that continuing to break the rules may result in action being taken against your account or accounts. Action may include any content posted by you being checked before allowed to go on the site or a temporary or permanent suspension of your ability to participate in any or all of the Mall of the Caribbean website.
  7. Mall of the Caribbean reserves the right to edit or delete any contribution, or act against any user account, at any time, for any reason.
  8. If you do not want to grant Mall of the Caribbean the permission set out above on these terms, please do not submit or share your information.
  1. Liability and Indemnity
  2. Mall of the Caribbean shall not be liable for any direct, special, incidental, indirect or consequential damages including loss of profit or loss of opportunity that result from the use of, or the inability to use, the material on this website or the performance of the product purchased through the website or the conduct of other users of this website, even if Mall of the Caribbean has been advised of the possibility of such damages.
  3. The Mall of the Caribbean website may also contain links to other websites, which are not operated by Mall of the Caribbean. When you activate any of these you will leave the Mall of the Caribbean website and we have no control over, and will accept no responsibility or liability in respect of, the material on any website which is not under our control.
  4. You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you.
  5. We may terminate your use of the website immediately if we consider that you have breached these Terms and Conditions.
  6. Comments and Complaints

Please contact us if you have any comments or complaints by contacting: admin@caribmal.com or 786-380-7487. We will always try to resolve any dispute as fast as possible.

  1. Jurisdiction

The website is controlled and operated in the USA. Any terms and conditions concerning the usage of this website will be governed by the laws of United States and any dispute concerning use of this website will be determined exclusively by the United States Courts.

  1. Miscellaneous
  2. We may change these Terms and Conditions at any time. If any of these Terms and Conditions are invalid or unenforceable, the remainder of these Terms and Conditions shall continue to have full force and effect.
  3. We will not be responsible to you for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.
  4. If you breach these Terms and Conditions and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach.
  5. Mall of the Caribbean reserves the right to amend, remove or vary the Services and/or any page of this Website at any time and without notice.
  6. Entire Agreement

These Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Mall of the Caribbean. Any waiver of any provision of the Terms and Conditions will only be effective if in writing and signed by a Director of Mall of the Caribbean.

  1. Our details

Mall of the Caribbean, Inc. Registered in Miami, Florida in the United States.

Telephone: 786-380-7487. Email:  admin@caribmal.com